Thank you for your business!
**NO REFUNDS, RETURNS, OR EXCHANGES ON CUSTOM ITEMS**
**REPLACEMENT WITHIN 2 DAYS OF RECEIPT OF ORDER, ONLY IF THERE IS AN ACTUAL PROBLEM WITH THE ITEM (AT THE OWNER'S DISCRETION! AND WITH PHOTO PROOF OF THE PROBLEM)
**IF YOU CHANGE YOUR MIND, EXAMPLE: YOU DON'T LIKE THE COLOR, BUT YOU'VE SEEN THE ITEM(S) WHETHER BY VIDEO OR PHOTO BEFORE IT WAS SHIPPED YOU, THEN YOU WILL HAVE TO PURCHASE ANOTHER. THERE WILL NOT BE ANY REPLACEMENT.**
** NOT RESPONSIBLE FOR PACKAGES ONCE IT HAS BEEN SHIPPED. YOU WILL RECEIVE A TRACKING NUMBER SO THAT YOU CAN KEEP TRACK OF YOUR ORDER.**
*SHIPPING TIMES VARY DUE TO CARRIER/COVID-19. IF YOU WANT AN ORDER RUSHED, THEN YOU WILL HAVE TO PAY EXTRA FOR THE RUSH ORDER AND EXPRESS SHIPPING.
*All items are sanitized before being packaged. Please be sure to sanitize the outside of the package when it arrives.
*Processing time of customized items is 2-4 days then it will be shipped out.
**If you place an order and the system places it into a 'Pending' status, your order CAN'T AND WON'T be completed until the sytem places the order status to 'Approved.' This occurs when your choice of payment is having an issue being validated. If the issue continues, your funds will be released back to you from your bank.
*Items are handmade, minor imperfections may show.
*Mugs, bottles, and wineglasses are hand wash only!
Shaun Bejewlz♥️